Support and account questions
Email contact@makestory.app. Include the page or feature you were using and a short description of what happened. Never send passwords, API keys, card details or private reference images in your first message.
MakeStory is operated by Amine A. We have not published a business address. Contact us if you need operator information before using the service.
Before you write
For a creation question, the public guides explain character references, scenes, episodes and subtitles. For account or billing questions, include a non-sensitive description of the issue. Do not send full payment information.
Generation availability is shown in the workspace. If rendering is unavailable, the public planner and templates remain usable without an account. No response-time guarantee is stated.